Palm & Able is the Retail Division of The Kennedy Center

Customer Service

Please see the FAQs below. If they do not answer your question please feel free to ask your question by filling out the required information on the Contact Us Page.

How will I know my order is ready?
When your order is fulfilled, you will receive an email with a day and time slot for your curbside pickup at 39 Lindeman Drive, Trumbull. If you selected delivery, you will receive a phone call from our delivery team. We will do our best to accommodate your schedule and availability.

How do I make my account tax exempt?
Begin by creating a customer account on our site. After your account is created, email a copy of your tax exempt document to You will receive an email confirming that your account is marked as tax exempt.

I missed my curbside pickup time slot. How do I reschedule?
Email or call 203-275-5627 to change your time slot.